Your business, always running.
Law firm · Enquiry at 10:40 pm
Mark Whitfield
online
Messages and calls are end-to-end encrypted. Only people in this chat can read, listen to, or share them. Learn more
Tue, 14 Apr
Hi, I was dismissed today and I dont know if its legal. They gave me a letter and told me to sign it
22:40
Hello, thanks for contacting the firm, my name is Clara and I am the virtual assistant, tell me, how can I help?

First thing, do not sign anything except the words not in agreement and the date. What is your name?
22:41
Mark
22:42
Ok I havent signed anything yet
22:42
Good Mark, lets keep it that way. What kind of contract did you have and how long were you there?
22:42
Permanent, 4 and a half years
22:43
It says redundancy on economic grounds
22:43
There are 20 working days to challenge it and they start counting today. Tomorrow I have half twelve or five, which suits you better?
22:44
Five is better, I have a doctors appointment before
22:45
Done, tomorrow at five with Elena. Can you give me your surname and an email? And shall I use this same number for your file?
22:45
Mark Whitfield Rowe, m.whitfield@gmail.com
22:46
Yes that one
22:46
All booked. Bring the dismissal letter, your contract and your last three payslips if you can find them 😊
22:47
Thank you so much, I feel calmer now
22:47
Rose Ellery
view contact info
Messages and calls are end-to-end encrypted. Only people in this chat can read, listen to, or share them. Learn more
Sat, 20 Jun
Hi, the living room blind is stuck halfway and wont go up or down
11:20
And while Im at it I wanted a quote for an awning on the terrace
11:20
Hello, thanks for contacting the company, my name is Nuria and I am the virtual assistant, tell me, how can I help?

If it is stuck halfway do not force it any more, it comes off the roller completely. What is your name?
11:21
Rose
11:23
Ok Ill leave it
11:23
Better Rose, that way it does not get worse. How wide is the terrace roughly?
11:23
About 4 metres
11:24
At four metres the usual choice is a folding arm awning. Javier can come on Tuesday morning to look at the blind and measure up in the same visit, does between nine and eleven work?
11:25
Yes perfect, better from half nine as I drop the kids off
11:26
Done, Tuesday from half nine to eleven. Can you send me your surname, an email and the address? Shall I use this same number for the file?
11:26
Rose Ellery Wade, roseell@hotmail.com
11:27
14 Mayor Street, 3B
11:27
Yes that one
11:27
All noted, Javier will ring you before he sets off 😊
11:28
Great thanks
11:28
Adrian Kelsey
online
Messages and calls are end-to-end encrypted. Only people in this chat can read, listen to, or share them. Learn more
Sun, 17 May
Hi, since yesterday Ive had lower back pain that stops me bending down
19:05
Do you have anything for tomorrow??
19:05
Hello, thanks for contacting the clinic, my name is Sara and I am the virtual assistant, tell me, how can I help?

Tomorrow there is room in the morning and early afternoon. What is your name?
19:06
Adrian
19:07
Right Adrian, does the pain travel down your leg or stay in your back?
19:07
Stays in my back
19:08
Mostly when I get up from a chair
19:08
The physio will assess that tomorrow. I have half nine with Marta or quarter past one with Pablo, which one?
19:09
Half nine
19:10
Done. Can you give me your surname and an email? And shall I use this same number for your file?
19:10
Adrian Kelsey Nash, akelsey@gmail.com
19:11
Yes the same
19:11
All booked. Come in comfortable clothes and if you have had an X-ray of your back bring it along
19:12
Ok thanks 👌
19:12
Nadia Corriveau
view contact info
Wed, 12 Nov 2025
Hi Nadia, a few weeks ago you asked about the evening B2 English course and it was never closed. The Tuesday and Thursday group starts on the sixth and there are two places left, are you still interested?
18:30
Hi! Yes, it completely slipped my mind
21:14
The time was 7 to 8:30 wasnt it?
21:14
That one, Tuesdays and Thursdays, and groups of eight at most. You can take the placement test online whenever you like, it takes 20 minutes
21:15
Ok hold a place for me please
21:16
Ill do the test tomorrow
21:16
Done. Can you give me your full name and an email? And shall I use this same number for the file?
21:16
Nadia Corriveau Blake, nadiacb@gmail.com, yes that one
21:17
Place held for the group starting on the sixth. I have just emailed you the placement test and the enrolment form 😊
21:18
Great, thank you!!
21:18
Frank Ashworth
view contact info
Thu, 4 Dec 2025
Hi Frank, we sent you the bathroom quote ten days ago and I wanted to know whether you have had a chance to look at it or if anything is unclear
10:05
Hi, yes I saw it
21:32
Looked fine but I had doubts about the timeline, it said 3 weeks and I dont know if thats realistic
21:32
The three weeks cover demolition, plumbing, tiling and fitting the shower screen, with all materials on site from day one. If the delay is ours you have it in writing in the contract
21:33
Right, and can we swap the shower tray for a bigger one?
21:35
No problem, that gets adjusted in the quote. Sergio can come on Thursday at six to look at it with you and set the dates, does that work?
21:36
Thursday at 6 works for me
21:36
Done. Can you send me your surname and an email? Shall I use this same number for the file?
21:37
Frank Ashworth Deane, f.ashworth@gmail.com
21:38
Yes
21:38
All set, Thursday at six at your place. Sergio will bring the quote with the new tray already in it
21:38
Perfect thanks
21:39

Names and details hidden at the request of the businesses, for competitive reasons within their sector. Every assistant identifies itself as virtual in its first message, as required by the European Artificial Intelligence Act.

Your business, always running.

We design systems that respond, manage and sell when your team can't. No extra hires. No change to how you work.

The problem

Every unanswered message is money going to your competitors.

Your team does its job well. The problem is everything that happens when they are not there: the 10 pm enquiries, the weekends, the emails piling up, the customers who ask twice and never ask again.

You do not need more staff. You need repetitive tasks to stop depending on people, so your team can focus on what truly creates value.

Clinic receptionist on the phone while another call comes in and two patients wait
78%
of customers stay with the company that responds first
41%
of enquiries arrive outside business hours
2h/day
lost by an average team on repetitive tasks a system handles on its own
What we build

Custom systems that work while you sleep.

Owner of a renovation company smiling as he reads a conversation on his phone in his office
01 / Respond

Support that never closes

AI agents that answer every enquiry via WhatsApp, phone, email or web in under a minute, at any hour. In the tone of your brand and with judgement: they resolve, qualify and only escalate what matters.

Response < 50 seconds
02 / Automate

Processes that run themselves

Quotes that are prepared and sent on their own, invoices issued as soon as a job is closed, client onboarding, appointments, reminders and any other process that repeats. Not everything needs AI: many of these automations are clear rules that a system follows every time, with nothing forgotten and no copying errors.

Live in 10–20 working days
03 / Build

Custom software

When no off-the-shelf program fits the way you work, we build it: SaaS, CRMs, scheduling, quoting and invoicing tools, dashboards, internal tools and connections between the programs you already use, so nobody has to move data from one to another by hand.

Built for the way you work
04 / Recover

Customers who come back

Your database is full of dormant customers nobody contacts. Our systems reactivate them with consistent follow-up and turn what you already have into new revenue.

3–7% reactivation
Custom software

If your business needs it, we build it.

You do not have to adapt to a closed program. We build it around the way you work, with your screens, your permissions and your data.

  • SaaS for your sector
  • Custom CRMs
  • Scheduling and bookings
  • Dashboards
  • Quotes and invoices
  • Customer portals
  • Internal automations
  • Connections between your tools
The same scheduling app on a phone
Custom scheduling app for a business with several employees. Sample data.
Automatic quotes

The quote builds itself. You just approve it.

Your customer answers a few questions on WhatsApp. The system prices it with your rate card, line by line, and leaves the quote ready with an estimated range until the measuring visit. Someone on your team reviews and approves it before it goes out.

  • Builders and renovations
  • Awnings and enclosures
  • Landscaping and gardens
  • Interior design
  • Installers and joiners
  • Any made-to-measure job
The customer receives the quote as a PDF on WhatsApp
Quote prepared from a WhatsApp conversation. Sample data.
Sectors

Every sector has its bottleneck. We know yours.

Doctor at an aesthetic clinic warmly greeting a client at reception
The process

From the first call to a working system, in days.

A consultant and a business owner reviewing the system together on a laptop
01

Diagnosis

A 20-minute call. We pinpoint where your business loses time and money and tell you, with numbers, what is worth automating and what is not.

02

Build

We design and install your custom system. You keep working as usual; we set everything up behind the scenes. Live in 10 to 20 working days: that window covers training the agent on your business data and testing it thoroughly before it talks to a customer.

03

Results

The system starts responding, managing and recovering from day one. We measure everything, keep fine-tuning it, and you see it all in your control panel.

Measurement

Every month you know exactly what happened and how well.

What goes unmeasured turns into a promise. That is why every system we install keeps a record of everything it does: when it replied, what it asked, what it resolved and what it handed to your team.

You see all of it in your control panel whenever you like: the quality, what your AI agents have done and their metrics. If any question comes up, just ask us.

We also read real conversations, one by one. We check the tone is yours, the information is correct and no sensitive case was handled automatically when it should have reached a person. If something is wrong, we fix it before a customer tells you.

Restaurant owner checking her metrics on a tablet before opening
Your control panel
Any time
Response time on every enquiry
Metrics
Conversations handled, including out of hours
Metrics
Appointments booked, changed and cancelled
Actions
Enquiries passed to your team and why
Actions
Quality of each conversation: tone and accuracy
Quality
Just a sample of what you will see. The figures come from your own system, not from an estimate.
Next step

How much is each day costing you without a system?

Book a 20-minute call. No commitment, no fluff: you leave knowing exactly what can be automated in your business and the impact it would have. Calls and support fully available in English.

An installer closing the deal with a couple in their newly renovated living room